Support

Torrens Market · Help & contact

Frequently asked

How do I report a listing or user?

Open the listing → tap (top right) → Report and choose a reason. Repeated reports hide a listing automatically, and every report is reviewed. You can also Block a seller there — blocking hides their listings and prevents new chats both ways.

How do I delete my account?

Profile → Settings → Delete account. Deletion is immediate and irreversible, and removes your listings, chats, photos, and reviews. Details in the privacy policy.

How do trust tiers work?

After a trade, both sides can leave one review. Points from reviews move you up the ladder: quokka → bilby → koala → wombat → wallaby → kangaroo. Tiers are computed server-side and can't be edited by anyone.

Is my location shared?

Only an approximate (~1 km) location is ever uploaded — rounding happens on your phone before anything is sent. Meet in busy public places and inspect items before paying.

Safety tips

Contact us

🐛 Bugs & feature requests: GitHub Issues
✉️ Direct contact: github.com/IT-Yun (profile email)
We aim to respond within a few days.